--- title: Certified Customer Retention Program - Batch V description: Pelatihan ini mengajarkan bagaimana mempertahankan pelanggan dan selalu kembali untuk melakukan pembelian di bisnis Anda dengan menggunakan customer retention marketing. klik untuk mengetahui lebih lanjut! image: https://blog.usetada.com/hubfs/Blog%20Template/Post/Optimize/image%204%20(2)%20(1).png --- [![Logo TADA](https://blog.usetada.com/hubfs/Blog%20Template/image%2067%20(1).png "TADA")](https://www.usetada.com) ![Dropdown Navigation Icon](https://blog.usetada.com/hubfs/Blog%20Template/hamburger.svg "Menu") [Blog](https://blog.usetada.com/id) [B2B Loyalty](https://blog.usetada.com/id/tag/b2b-loyalty-program) [B2C Loyalty](https://blog.usetada.com/id/tag/customer-loyalty) [Tadakado](https://blog.usetada.com/id/tag/tadakado) [News](https://blog.usetada.com/id/tag/news) ![Icon Globe](https://blog.usetada.com/hubfs/Blog%20Template/globe.svg "Language") Indonesia [English](https://blog.usetada.com/en) [Indonesia](https://blog.usetada.com/id) - [Home](https://blog.usetada.com/id) - Certified Customer Retention Program - Batch V # Certified Customer Retention Program - Batch V Mar 6, 2020 • 2 min read ![Certified Customer Retention Program Batch V](https://blog.usetada.com/hubfs/Blog%20Template/Post/Optimize/image%204%20(2)%20(1).png) Certified Customer Retention Program akhirnya yang ditunggu, kembali! Acara ini sudah berlangsung untuk ke-5 kalinya, pelatihan *customer retention & engagement* ini diadakan di TADA pada 20 februari 2020. Seperti biasanya peserta *full house* dan *excited* dengan training customer retention. Pelatihan Customer Retention ini dibawakan oleh Bapak Ryan Pasaribu sebagai Customer Retention Expert, Bapak Kurniawan Zainmar sebagai Data Analyst, dan Bapak Mardiansyah Putra sebagai Customer Retention Expert.  Didalam training tersebut, Bapak Ryan menjelaskan bagaimana pentingnya mempertahankan pelanggan, serta memberikan strategi dalam menjalankan *customer retention & engagement* untuk *brand*. Bapak Kurniawan Zainmar menjelaskan tentang bagaimana menganalisis prediksi untuk masa depan suatu brand dengan data,serta Bapak Mardiansyah menjelaskan tentang perhitungan ROI, mengukur strategi metodologi dan *improvement*.   **Program Outline** Chapter 1: History of Customer Engagement Methodology  Chapter 2: The Essentials of Customer Retention & Engagement Program Chapter 3: Implementing the right Customer Retention & Engagement Strategy for your Brand Chapter 4: Rise of Subscription Economy: The Ultimate Way to lock your Customer and prevent them to switch to other Brands Chapter 5: Retention Strategy with Predictive Analytics Chapter 6: Program Measurement Methodology and Improvement Strategy Chapter 7: Identifying ROI for Your Program Chapter 8: Identifying and Prevent The Risk for your Program Pelatihan ini mengajarkan bagaimana mempertahankan pelanggan dan selalu kembali untuk melakukan pembelian di bisnis Anda dengan menggunakan *customer retention marketing*. Diajarkan juga bagaimana cara meningkatkan *customer retention levels* dan membangun hubungan dengan para pelanggan. Pelatihan ini pun memberi pengajaran penting dimana retensi customer lebih murah dibandingkan melakukan akuisisi. Memperbaharui *customer retention levels* adalah hal yang harus dilakukan perusahaan yang ingin membangun hubungan berkelanjutan dan pertumbuhan yang menguntungkan. Saat ini banyak bisnis berfokus kepada mempertahankan pelanggan daripada mengakuisisinya **Kesimpulan** Dengan berakhirnya kelas *Customer Retention & Engagement class* ke-5, kami ingin mengucapkan terima kasih untuk para pembicara yang telah memberikan ilmu dan pengalamannya, juga kepada seluruh peserta yang hadir serta antusiasmenya yang membuat acara ini dapat sukses. TADA berharap dapat memberikan pengetahuan yang berharga untuk membantu masing-masing peserta di setiap bidangnya. Dengan ini, ini adalah penutup dari *Customer Retention & Engagement class* ke-5 TADA. klik untuk kelas berikutnya [disini!](http://bit.ly/CCRP-VI) ![Profile](https://blog.usetada.com/hubfs/1.jpg "Monica Sylvia") [Monica Sylvia](https://blog.usetada.com/id/author/monica-sylvia) I'm interested in marketing content and digital marketing and want to learn something new, also able to work in a team *Don't forget to share this post!* ![Icon Facebook](https://blog.usetada.com/hubfs/Blog%20Template/ic-fb-2.svg "Facebook") ![Icon LinkedIn](https://blog.usetada.com/hubfs/Blog%20Template/ic-linkedin.svg "LinkedIn") ![Icon WhatsApp](https://blog.usetada.com/hubfs/Blog%20Template/ic-wa.svg "WhatsApp") Related Article ![logo](https://blog.usetada.com/hubfs/Blog%20Template/Footer/logo-tada-ai-driven.png) Indonesia Foresta Business Loft 7 unit 18, Jl. BSD Boulevard Utara, Lengkong Kulon, Kec. 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Pagedangan, Kabupaten Tangerang, Banten 15331 Malaysia Common Ground Iskandar Spaces, A-FF01-03 & B-FF-01-07, Common Ground Petaling Jaya, G.016, Ground Floor & 1.013 First Floor, The Square, Jaya One, 72A, Jalan Prof Diraja Ungku Aziz, Seksyen 13, 46200 Petaling Jaya, Selangor Singapore 21B Bukit Pasoh Road, Singapore 089835 [Privacy Policy](https://www.usetada.com/id/privacy-policy/) [Terms and Conditions](https://www.usetada.com/id/terms-and-conditions/) [Help Center](https://help.usetada.com/) Copyright © 2023 Tada, Inc. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Monica Sylvia", "url" : "https://blog.usetada.com/id/author/monica-sylvia" }, "dateModified" : "2022-08-07T01:19:48.916Z", "datePublished" : "2020-03-06T08:09:23.000Z", "headline" : "Certified Customer Retention Program - Batch V", "image" : [ "https://blog.usetada.com/hubfs/Blog%20Template/Post/Optimize/image%204%20(2)%20(1).png" ], "mainEntityOfPage" : { "@id" : "https://blog.usetada.com/id/certified-customer-retention-program-batch-v", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.usetada.com/hubfs/TADA-LOGO-WHITE-1.png" }, "name" : "PT AKSI VISITAMA" } } ```