---
title: Online Channel Terbaik untuk Meretensi Pelanggan Anda
description: Memperkenalkan channel online terbaik untuk meretensi pelanggan Anda mulai dari push notification, SMS, email, dan banyak lagi
image: https://blog.usetada.com/hubfs/The%20Best%20Online%20Channels%20to%20Retain%20Your%20Customers%20-%20alt%202.png
---

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- Online Channel Terbaik untuk Meretensi Pelanggan Anda

# Online Channel Terbaik untuk Meretensi Pelanggan Anda

Des 15, 2020 • 3 min read

![The Best Online Channels to Retain Your Customers - alt 2](https://blog.usetada.com/hs-fs/hubfs/The%20Best%20Online%20Channels%20to%20Retain%20Your%20Customers%20-%20alt%202.png?width=10000&name=The%20Best%20Online%20Channels%20to%20Retain%20Your%20Customers%20-%20alt%202.png)

Meretensi pelanggan adalah salah satu hal terpenting yang bisa Anda lakukan dalam bisnis. Menurut studi, meretensi pelanggan bisa meningkatkan *revenue* sampai 95%. Sebagai *Customer Retention Platform*, TADA telah membantu banyak klien berkomunikasi dengan pelanggan mereka melalui berbagai *channel*, seperti:

1.       ***Push Notification***

Dengan fitur *push notification,*Anda bisa mengirimkan pesan yang urgen dan sederhana. Fitur ini cocok untuk *reminder* atau promo dengan waktu terbatas.

1.   **SMS *Blast***

Anda juga dapat mengirimkan SMS pada member untuk membuat mereka lebih tahu tentang promo yang ada.

1.   **Email *Blast***

*Campaign* jenis ini membantu Anda hadir di salah satu *channel* dengan ROI tertinggi (hampir 40x) dibanding *channel marketing* lainnya. Dengan Email *Blast Campaign*, Anda dapat mengirim pesan yang lebih kompleks dan menambahkan CTA agar pelanggan bisa langsung membuka *landing page* atau *website* Anda.

1.   ***Information & Promotion***

Fitur *Information & Promotion* dari TADA membantu Anda memberitahukan berita atau promo terkini dari *brand* Anda pada pelanggan. *Campaign* ini cocok meningkatkan *awareness* karena beritanya juga akan ditampilkan dalam aplikasi TADA Wallet.

1.   ***Send Rewards***

Jika Anda ingin fokus pada meningkatkan *conversion rate* dan *revenue*, Anda bisa mencoba *Send Rewards*, untuk mengirimkan e-voucher ataupun poin langsung ke TADA Wallet member Anda. E-voucher dan poin tersebut langsung bisa digunakan.

Dengan berbagai fitur ini, kami juga menampilkan data asli yang dapat membantu Anda menentukan *channel* retensi mana yang paling sesuai untuk bisnis Anda (Data ini bersifat interaktif, sehingga Anda bisa menggunakan filter-filternya):

Metodologi:

Semua metrik direkam dari *internal database* TADA berdasarkan aktivitas langsung dari klien kami dan member mereka.

![Profile](https://blog.usetada.com/hubfs/aloy.png "Aloysius Brahmarsi")

[Aloysius Brahmarsi](https://blog.usetada.com/id/author/aloysius-brahmarsi)

A Product Manager with a curious mind whose sole purpose is to keep learning new things in life. Digital product & marketing enthusiast

*Don't forget to share this post!*

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