--- title: Certified Customer Retention Program description: Bagaimana cara meningkatkan customer retention untuk bisnis anda? Baca selengkapnya di sini! image: https://blog.usetada.com/hubfs/Blog%20Template/Post/Optimize/image%205%20(2)%20(1).png --- [![Logo TADA](https://blog.usetada.com/hubfs/Blog%20Template/image%2067%20(1).png "TADA")](https://www.usetada.com) ![Dropdown Navigation Icon](https://blog.usetada.com/hubfs/Blog%20Template/hamburger.svg "Menu") [Blog](https://blog.usetada.com/id) [B2B Loyalty](https://blog.usetada.com/id/tag/b2b-loyalty-program) [B2C Loyalty](https://blog.usetada.com/id/tag/customer-loyalty) [Tadakado](https://blog.usetada.com/id/tag/tadakado) [News](https://blog.usetada.com/id/tag/news) ![Icon Globe](https://blog.usetada.com/hubfs/Blog%20Template/globe.svg "Language") Indonesia [English](https://blog.usetada.com/en) [Indonesia](https://blog.usetada.com/id) - [Home](https://blog.usetada.com/id) - Certified Customer Retention Program # Certified Customer Retention Program Topics: [Tada](https://blog.usetada.com/id/tag/tada) Jan 29, 2020 • 2 min read ![](https://blog.usetada.com/hubfs/Blog%20Template/Post/Optimize/image%205%20(2)%20(1).png) Program *Customer Retention* Tersertifikasi yang paling ditunggu-tunggu kembali lagi! Kembali untuk ke-4 kalinya, pelatihan *Customer Retention & Engagement* diadakan di TADA pada 21 November 2019. Seperti pada *workshop* sebelumnya, *full house!* Pelatihan interaktif ini dilakukan oleh pembicara Bapak Ryan Pasaribu sebagai Head of TADA Academy dan Bapak Mardiansyah Putra, Head of Business Growth di TADA. Bapak Ryan menjelaskan pentingnya mempertahankan pelanggan, *customer engagement*, era *subscription*, serta manfaatnya. Bapak Mardi mengajar peserta bagaimana menghitung ROI, dan menguraikan lebih jauh, perbedaan pendapatan untuk bisnis dalam menerapkan program *subscription*.    ### **Program Outline ** Chapter 1: History of Customer Engagement Methodology  Chapter 2: The Essentials of Customer Retention & Engagement Program  Chapter 3: Rise of the Subscription Economy: How it changes the way of customer retention & engagement strategy  Chapter 4: Building the Right Customer Retention & Engagement Strategy for your Brand  **\[Sesi Pembicara Tamu\]** Chapter 5: Program Measurement Methodology & Improvement Strategy Chapter 6: Identifying ROI for your Customer Retention Program Chapter 7: Identifying and Prevent Unnecessary Risk for your program ### **Pembicara Tamu - Bakso Atom** **![image 7 (1) (1)](https://blog.usetada.com/hs-fs/hubfs/Blog%20Template/Post/Optimize/image%207%20(1)%20(1).png?width=594&name=image%207%20(1)%20(1).png)** Bapak Windu, dari Bakso Atom, diundang sebagai pembicara tamu untuk acara tersebut. Beliau berbagi pengalamannya sebagai klien program *subscription* TADA. Bapak Windu berbagi tentang angka *Customer Retention* yang tinggi dan kesuksesan yang dialami Bakso Atom sejak mereka bergabung dengan program *subscription* TADA. Tingkat retensi pelanggannya tidak hanya meningkat, tetapi juga mendapatkan lebih banyak transaksi per pelanggan daripada sebelumnya. Untuk semakin membuktikan manfaat besar bergabung dengan program *subscription* TADA, Bapak Windu menyiapkan slide yang menunjukkan statistik bisnisnya sebelum dan sesudah menjadi klien.   ### **Kesimpulan  ** Dengan berakhirnya kelas *Customer Engagement* dan *Retention Class* ke-4 TADA, Kami ingin mengucapkan terima kasih kepada Bapak Windu yang telah datang untuk berbagi pengalamannya dengan kami dan juga semua peserta atas antusiasmenya karena kelas tidak akan sesukses ini tanpa peserta yang energik. TADA berharap dapat memberikan beberapa pengetahuan berharga yang akan membantu masing-masing setiap peserta di bidangnya masing-masing. Dengan ini, ini adalah penutup untuk *Customer Engagement* dan *Retention Class* ke-4 TADA. Carilah kelas berikutnya [di sini!](https://tadaacademy.org/) ![Profile](https://blog.usetada.com/hubfs/1.jpg "Monica Sylvia") [Monica Sylvia](https://blog.usetada.com/id/author/monica-sylvia) I'm interested in marketing content and digital marketing and want to learn something new, also able to work in a team *Don't forget to share this post!* ![Icon Facebook](https://blog.usetada.com/hubfs/Blog%20Template/ic-fb-2.svg "Facebook") ![Icon LinkedIn](https://blog.usetada.com/hubfs/Blog%20Template/ic-linkedin.svg "LinkedIn") ![Icon WhatsApp](https://blog.usetada.com/hubfs/Blog%20Template/ic-wa.svg "WhatsApp") Related Article ![logo](https://blog.usetada.com/hubfs/Blog%20Template/Footer/logo-tada-ai-driven.png) Indonesia Foresta Business Loft 7 unit 18, Jl. 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Pagedangan, Kabupaten Tangerang, Banten 15331 Malaysia Common Ground Iskandar Spaces, A-FF01-03 & B-FF-01-07, Common Ground Petaling Jaya, G.016, Ground Floor & 1.013 First Floor, The Square, Jaya One, 72A, Jalan Prof Diraja Ungku Aziz, Seksyen 13, 46200 Petaling Jaya, Selangor Singapore 1 Raffles Place #18-61, One Raffles Place Singapore (048816) [Privacy Policy](https://www.usetada.com/id/privacy-policy/) [Terms and Conditions](https://www.usetada.com/id/terms-and-conditions/) [Help Center](https://help.usetada.com/) Copyright © 2023 Tada, Inc. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Monica Sylvia", "url" : "https://blog.usetada.com/id/author/monica-sylvia" }, "dateModified" : "2022-08-07T01:42:24.731Z", "datePublished" : "2020-01-29T07:29:37.000Z", "headline" : "Certified Customer Retention Program", "image" : [ "https://blog.usetada.com/hubfs/Blog%20Template/Post/Optimize/image%205%20(2)%20(1).png" ], "mainEntityOfPage" : { "@id" : "https://blog.usetada.com/id/certified-customer-retention-program", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.usetada.com/hubfs/TADA-LOGO-WHITE-1.png" }, "name" : "PT AKSI VISITAMA" } } ```