Flexible Rewards from Tada: Personalizing Rewards for Better Customer Experience


May 4, 2023 • 4 min read

flexible rewards tada

In the modern business landscape, building customer loyalty is crucial for success. To stand out in a sea of competitors, brands must offer unique and personalized incentives that truly resonate with their customers. This is where Flexible Rewards from Tada can be a game-changer.

What is Flexible Rewards from Tada?

Flexible Rewards is a powerful feature that empowers brands to send highly-personalized rewards to customers who have submitted a survey.

By curating rewards based on individual preferences, behavior, and other data, brands can make their customers feel truly valued and appreciated that foster long-term loyalty and advocacy.

With Flexible Rewards, brands can offer unique incentives to each customer, enhancing their overall experience and building stronger, more meaningful relationships. By leveraging the power of personalization, brands can drive customer loyalty and create lasting, positive impressions that keep customers coming back for more.

Benefits of Flexible Rewards from Tada

Flexible Rewards from Tada offers a range of benefits that can help brands build stronger, more meaningful relationships with their customers.

1. Customize rewards to each customer

By personalizing rewards based on individual preferences and behavior, brands can increase the chances of customers using them and developing a stronger connection with the brand. This can lead to increased loyalty, advocacy, and customer lifetime value.

2. Provide valuable data on customer preferences, behavior, and purchasing habits

By collecting this data, brands can gain a deeper understanding of their customers and use it to further personalize future rewards, marketing messages, and product offerings.

This helps brands to stand out in a crowded market by offering a unique selling proposition and creating a personalized experience that resonates with customers.

Simple Steps to Activate Flexible Rewards Option

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Brands can easily implement flexible rewards by creating a survey that requires review by the admin. The journey to implement this feature in the dashboard is quick and easy.

  • Once you log in to your dashboard, simply click on Privilege Submissions and start reviewing the submissions.
  • Scroll to the bottom of the submission detail and you will find the Reward Options section. In this section, you can curate different rewards for your members.
  • Not only can you choose different rewards for different customers based on their preferences and behavior, but you can also offer a combination of points and e-vouchers to create a truly customized experience.

Wrap up!

Flexible Rewards is a powerful feature that can enhance customer engagement, loyalty, and advocacy for brands. The provision of customized rewards enables brands to differentiate themselves from their competitors by delivering a unique value proposition.

The data collected on customer preferences and behavior can also be utilized to create more personalized marketing messages, product offerings, and customer experiences. By embracing Flexible Rewards, brands can expect a noteworthy surge in customer satisfaction, loyalty, and advocacy.

If you want to improve your customer experience and drive business growth, take action today by partnering with Tada and utilizing our Flexible Rewards program. Request our demo now to learn how we can tailor incentives to meet the unique needs and preferences of your customers, and take the first step towards building long-term loyalty and advocacy.

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Wilson Santana

Head of Product