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Tada Loyalty & Customer Retention Blog

4 min read

Best Customer Engagement Strategy and How to Measure it

Nida Amalia .

How can businesses maintain strong relationships with customers? These days, customer engagement is a concept many businesses prioritize. According to Gallup, businesses that successfully engage with customers experience 63% less customer churn. Moreover, engaged customers also contribute to 23% higher revenue than regular customers.

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2 min read

Important Financial Lessons from the COVID-19 Crisis for Businesses

Yunny Yunita .

It’s no secret that the ongoing COVID-19 pandemic has caused slowdowns for businesses everywhere, for small businesses to large businesses alike. It takes adaptability and agility for businesses to survive. After more than a year of facing this pandemic, there are many takeaways small and large businesses alike can learn from the crisis, especially in terms of how to handle their finances. Here are important financial lessons your business can take note of!

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2 min read

What is Customer Lifetime Value and How to Improve It

Yunny Yunita .

Customers are valuable in every business. But do you know that some customers may be more valuable than others? This measure is also known as the Customer Lifetime Value (CLV), a crucial value for your business to look into.

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4 min read

Here’s How You Can Stay Connected with Customers during Local Lockdown / Restricted Movement

Yunny Yunita .

With the end of the year fast approaching, businesses are still struggling to survive and stabilize their sales due to the pandemic. Current government restrictions and people’s wariness to purchase from physical stores make it even harder for businesses to stay connected with their customers. Even so, all hope is not lost! These are truly testing times for businesses and those who know how to maintain their relationship with customers are sure to lock in loyalty and prevail.

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